Privacy Policy

Last Updated: Jan 5, 2024

1. Overview

ProSolve is committed to protecting the privacy of our users. This privacy policy outlines our practices regarding the collection, use, and disclosure of information when you use our educational technology services.

2. Information We Do Not Collect

ProSolve does not collect or store any Personally Identifiable Information (PII) of students. PII includes, but is not limited to, names, addresses, phone numbers, email addresses, and any other information that can be used to personally identify an individual student.

3. Information We Collect

While using our services, we may collect non-personal information, such as general usage data and analytics, to improve our services and enhance the user experience. Our system also collects educator names and email addresses for account management purposes.

4. Use of Cookies

We may use cookies to enhance the user experience on our platform. Cookies are small pieces of data stored on a user's device and are used for authentication and to improve website performance. We do not use cookies to collect any PII.

5. Third-Party Services

Our platform may integrate third-party services for educational purposes. However, we carefully select these services to ensure they comply with our privacy standards and do not collect any student PII.

6. Data Security

We take the security of your data seriously. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of any information we collect.

7. Parental Consent and Control

As we do not collect any PII from students, parental consent is not required for the use of our services. Parents can contact us at support@prosolve.com with any concerns or questions regarding our privacy practices.

8. Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

9. Contact Information

If you have any questions or concerns about our privacy practices, please contact us at support@prosolve.com.

By using our services, you agree to the terms outlined in this privacy policy.