Careers
Who is ProSolve?
At ProSolve, our mission is is to ensure students develop lifelong skills through experiential learning that is engaging and relevant for today’s world.
Our vision is to ensure students reach their full potential by leading our educational system from knowledge-based to experiential-based learning practices.
ProSolve's functions include a student leadership program called SLED, a game-based experiential learning curriculum called QUEST, and immersive professional learning services with PD by ProSolve.
OurCulture
ProSolve’s culture is composed of individuals who love to solve difficult problems, show respect to all, and have a playful spirit.
As a company, we have talented people who thrive on freedom, autonomy, and candid feedback.
We uphold these ideas by promoting trust in our employees and transparency in our company.
OurBeliefs
Playful Spirit and Work/Life Balance
We believe that a playful spirit transforms day-to-day work into an environment for creating amazing products and meaningful connections.
Problem Solving and Growth Mindset
We believe in challenging each other to do the “impossible”, putting difficult problems in our path, and having grace as we fail along the way to accomplish them.
Freedom, Autonomy, Respect, and Trust
We believe companies who empower employees to have freedom and autonomy lead to a company that innovates and is more efficient with its resources.
OurValues
At ProSolve, our nine core values are more than just ideals—they’re the behavioral traits that define our team. These values guide every decision we make, from hiring and promotions to everyday interactions. Rooted in three key pillars—Creativity, Integrity, and Purpose—our values shape the way we work and the impact we strive to make in the world of education. If you share our commitment to these principles, you’ll find a rewarding and dynamic career with us.
Creativity
At ProSolve, we believe the best ideas come from working together. Our team thrives on collaboration, where diverse perspectives converge to create innovative solutions. We value individuals who prioritize collective success over personal gain, embrace teamwork, and are eager to share knowledge and support their colleagues.
We’re looking for lifelong learners who are passionate about understanding the nuances of our industry. If you’re driven by a desire to dive deep into our strategies, market, and customers, and you stay informed about the latest trends in business and education, you’ll fit right in at ProSolve.
Innovation is at the heart of what we do. We seek creative thinkers who challenge the status quo, simplify complex processes, and develop practical solutions that keep us ahead of the curve. If you’re someone who reimagines problems and consistently brings fresh, actionable ideas to the table, we want you on our team.Integrity
Clear, respectful communication is key at ProSolve. We value team members who can convey ideas concisely, listen actively, and treat everyone with respect, regardless of role or differing opinions. We seek individuals who maintain professionalism and composure, even in challenging situations.
We admire those who have the courage to voice their opinions, even on tough issues. At ProSolve, we value decisive action, smart risk-taking, and the willingness to challenge actions that don’t align with our values. If you stand firm in your beliefs and aren’t afraid to make bold decisions, you’ll thrive here.
Integrity is non-negotiable at ProSolve. We’re looking for people known for their candor and transparency, who engage in direct, honest conversations and avoid office politics. If you’re someone who admits mistakes quickly and values open dialogue, you’ll fit right in.Purpose
Passion drives our mission. We want team members who are not only excited about transforming education but also inspire those around them. If your enthusiasm for making a difference fuels your work and motivates others, we want you on our team.
Sound judgment is essential in our fast-paced environment. We seek individuals who excel at making strategic decisions, identifying core issues, and balancing immediate needs with long-term goals. If you can navigate ambiguity with clarity and foresight, you’ll find success at ProSolve.
We’re driven by results. At ProSolve, we value a bias for action and a commitment to delivering high-quality solutions. If you’re someone who consistently performs at a high level and focuses on achieving meaningful outcomes, we’d love to hear from you.Life at ProSolve
Why We LoveProSolve
“It has been such a pleasure working at ProSolve these last 3 years. Not only from the professional development/growth I have experienced and been uplifted in but also the constant support and encouragement from amazing colleagues who have grown into lifelong friends. Even in a remote workspace, we all are so connected as a team in our joint mission to improve education. ”
Chelsea Hester
Director of Customer Engagement & Trainers
"Working for ProSolve has been so fulfilling for me. I work alongside a team that's not only rich in talent but also rich in heart. We're animated by a mission to improve education and truly serve all students, and we're supported by strong cultural values that encourage us to share our unique voices and solve problems while bringing a playful spirit. It's a privilege to play on the ProSolve Team."
Rafael Ibay
Education Success Specialist
EmployeeBenefits
CurrentOpenings
Education Success Specialist/Lead Professional Development Trainer
Location: Northern California region. We will only be considering applicants in Modesto California and above.
Salary Range: $75, 000-$80,000 plus benefits
Job Summary: We are seeking a dynamic education professional to join our team as an Education Success Specialist (ESS). This role combines educational leadership with relationship building to champion ProSolve's experiential learning mission across Northern California. As an ESS, you will be the driving force behind customer success, leading professional development initiatives and fostering a culture of innovative learning in your territory. Through meaningful partnerships with district administrators and educators, your expertise will help transform traditional classroom environments into engaging, future-ready learning spaces.
Key Responsibilities:
Build and Maintain Relationships:
- Develop and nurture strong relationships with key stakeholders in schools and districts, understanding and addressing their needs, goals, and desired outcomes.
- Maintain rapport and build trust with end users throughout the territory, guiding and coaching them to success.
Account Management:
- Lead planning meetings with customers to align on goals, strategies, and timelines for product usage and events.
- Utilize data analytics to monitor customer health, assess product implementation success, and provide actionable insights for improvement.
- Maintain organized documentation of customer and end-user interactions, implementation plans, and progress updates, ensuring accuracy in all communications.
Communication and Engagement:
- Maintain proactive and responsive communication with customers, promptly addressing inquiries and feedback to exceed expectations.
- Conduct regular check-ins and meetings to assess customer satisfaction, address concerns, and identify opportunities for additional support.
Training and Facilitation:
- Serve as the product expert and lead presenter in the assigned territory, supporting the regional sales team at marketing events and product demonstrations.
- Oversee the quality of all professional development and product trainings in assigned territory, and lead a team of regionalized trainers and facilitators to accomplish this goal.
- Deliver engaging and effective training modules including in-person, online, and blended learning, to enhance user knowledge and proficiency.
Implementation Strategy:
- Collaborate with customers to develop tailored success plans and customized implementation strategies based on their unique needs and goals.
- Provide expert guidance on curriculum integration, instructional best practices, and pedagogical strategies to maximize curriculum effectiveness.
Problem-Solving and Support:
- Proactively identify and address implementation challenges, working collaboratively with cross-functional teams to find solutions.
- Provide prompt support to ensure customer questions and concerns are addressed satisfactorily.
Collaboration and Coordination:
- Work closely with cross-functional teams to build tools, assets, and processes that support customer goals and ensure a seamless experience with ProSolve products and services.
- This role is crucial in driving customer satisfaction, activation, and retention, empowering educators to effectively utilize our experiential-learning-based curriculum and technology platforms.
Requirements:
- Reside in Northern California.
- Bachelor's degree in Education or a related field
- 3+ years of experience providing innovative, experiential learning in a classroom setting.
- Strong problem-solving abilities, with a proactive and resourceful approach to addressing challenges.
- Analytical mindset, with the ability to monitor and analyze data to drive strategic decision-making and improve implementation outcomes.
- Organized, with exceptional attention to detail to ensure accurate and comprehensive documentation.
- Experience delivering professional development programs for educators.
- Experience coaching and providing support to teachers.
- Ability to provide leadership to a team of trainers.
- Ability to work collaboratively with a variety of stakeholders, including educators, administrators, and subject matter experts.
- Strong presentation skills and engaging style for delivering adult learning experiences.
- Commitment to providing excellent customer service to internal and external customers, anticipating needs, and delivering solutions efficiently.
- Experience in sales or ability to consult and support prospective customers
- Ability to adapt to changing plans and unforeseen circumstances while maintaining composure and finding solutions under pressure.
- Willingness to travel to 4-5 training events per month, more in summer.
- Able to store sample products for training purposes or for use during virtual training with customers (8-12 boxes)